New
Your Firm Runs on Busywork. It Doesn't Have To
Your team spends 15+ hours a week on admin that doesn't need a human.
We fix that.
What We Automate
A few of the things our clients never do manually anymore.
Admin & Operations
Appointment reminders via SMS and email. Invoice generation and payment follow-ups. Document collection and client onboarding forms. Internal task assignment and status updates. Data entry across spreadsheets and CRMs.
Sales & Outreach
Lead capture from website forms and ads. Automated quote follow-ups when prospects go quiet. Personalised cold email sequences at scale. CRM updates without lifting a finger. Weekly pipeline reports sent to your inbox.
Customer Experience
AI chatbots for FAQs and first-response support. Review and feedback request sequences. Booking confirmations and pre-visit instructions. Post-service check-ins and upsell triggers. Support ticket routing and escalation alerts.
Don't see your workflow here? That's fine, most of what we build is custom. Get in touch & tell us what's eating your time.
Our Services
AI The Manual Work Your Team Does Every Day - That Doesn't Need a Human!
Workflow Automation
Stop your team spending 6 hours a week on data entry
Client details, invoices, task updates. Your team copies the same information between tools every day. We build workflows that move data where it needs to go, automatically. No more spreadsheet wrangling.
Invoicing
Client Onboarding
Custom Projects
Get a system built around how your firm actually works
Off-the-shelf tools don't fit your process. We map your workflows, identify what's eating your team's time, and build custom automations that slot into your existing tools. Xero, Outlook, Notion, whatever you already use.
Workflow Mapping
Custom Build
Sales & Marketing
Follow up with every lead without lifting a finger
Quotes sitting in inboxes. Prospects going cold. Your team forgetting to chase. We automate your follow-ups, pipeline updates, and outreach sequences so nothing falls through the cracks and your pipeline stays warm.
Follow-ups
Pipeline Reports
Our Process
How it works. From first call to live automation in 4 weeks
We design, develop, and implement automation tools that help you work smarter, not harder.
We want our results to speak for themselves. If we don't deliver a fully validated automation plan and a working prototype by week 2, you don't pay for the sprint.
Week 1
We map your workflows
We audit every manual touchpoint in your client intake. You get a prioritised automation roadmap showing estimated hours saved per process.
Analyzing current workflow..
System check
Process check
Speed check
Manual work
Repetative task
Week 2
Automation Development
We build your top-priority automation in a sandbox using custom integrations. You see it working with your real data before anything goes live.
Week 3
We deploy live and train your team
We connect the automation to your live systems, run it alongside your team for a week, and train everyone on how it works. If something breaks, we fix it.
Operant
Your stack
Week 4
We monitor and improve
Every automation includes 30 days of monitoring. We track errors, tune performance, and flag new automation opportunities.
Client Onboarding Flow
Efficiency up 40%
Workflow system
Update available..
Invoice Reminder
98% delivery rate
How Businesses Have Improved Their Systems Using Our Automations
Real business use cases, real results with automation.
"We were losing roughly €12,000 a year to no-shows." A GP practice in Cork was averaging 15 missed appointments per week. Operant built an automated reminder sequence across SMS and email, triggered 48 hours and 2 hours before each appointment. No-shows dropped by 60% in the first month. The practice also automated repeat prescription requests, cutting daily phone volume by a third and freeing reception to focus on patients in the building. Typical setup: Standard package · 4 automations · 3-week delivery
"Quotes were sitting in someone's inbox for 9 days." A technical distributor representing 11 international brands was running all sales enquiries through a single shared inbox. Leads for different product lines were getting buried, and quote follow-ups depended on whoever remembered. Operant built automated enquiry routing by product category, a follow-up trigger for any quote not responded to within 48 hours, and a weekly pipeline summary sent to the MD every Monday morning. Three stalled quotes worth over €35,000 were recovered in month one. Typical setup: Standard package · 5 automations · 4-week delivery
"Onboarding a new client took 6 emails and a phone call." A 7-person accountancy practice in Galway was manually sending engagement letters, chasing documents, setting up Xero files, and creating internal task lists for every new client. Operant replaced the entire process with a single intake form that triggers the engagement letter, generates the document checklist, notifies the assigned accountant, and creates the client workspace automatically. The firm onboarded 14 new clients in their first month on the system without a single manual chase. Typical setup: Starter package · 3 automations · 2-week delivery
"Our consultants were spending half the day on admin." A recruitment agency in Dublin with 8 consultants was manually copying candidate details between LinkedIn, their ATS, job boards, and internal spreadsheets. Operant automated candidate data capture into the ATS, interview scheduling via calendar sync, and a weekly client activity report that previously took two hours to compile by hand. Each consultant gained back roughly 6 hours per week, time now spent on actual placements. Typical setup: Premium package · 7 automations · 5-week delivery
I spent 7+ years in enterprise cybersecurity at a leading global security company, building and managing automation systems for some of the most security-conscious organisations in the world.
I kept seeing the same thing: small firms doing incredible work for their clients, but drowning in manual admin that a well-built workflow could handle in minutes. Operant exists to bring that enterprise-grade automation to firms that don't have an IT department, without the enterprise price tag or the complexity.
Our team combines deep experience in cybersecurity, cloud infrastructure, and AI, so every automation we build is secure, reliable, and tested with real data before it ever touches your live systems.
FAQs
We’ve Got the Answers You’re Looking For
Quick answers to your automation questions.
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What kind of support do you offer?